This policy explains what information Xperience Stockholm collects, how we use it, and the choices you have. We keep this simple and only collect what we need to plan and deliver your experience.
Xperience Stockholm (operated by XperienceWonder AB) provides guided group and private experiences in Stockholm and the surrounding cities. For any privacy questions, contact us at hej@xperiencesthlm.com. In this policy, “we” and “us” refer to Xperience Stockholm as the controller of your personal data.
Payments are processed by our third-party payment provider. We do not store your full card details on our servers; we receive only confirmation of payment and the information needed to manage your booking.
Where the EU/Swedish General Data Protection Regulation (GDPR) applies, we rely on: performance of a contract (to arrange and deliver your booking); your consent (for marketing and non-essential cookies); our legitimate interests (to run and improve our business); and compliance with legal obligations (such as accounting requirements).
We do not sell your personal data. We share it only as needed with:
Our website uses cookies to keep the site working and to measure traffic. You can accept or decline non-essential cookies through the cookie banner, and you can manage cookies in your browser settings at any time.
We keep personal data only as long as needed for the purposes above — typically for the duration of planning and delivering your experience, and afterwards where required for legal, accounting, or legitimate business reasons.
Depending on your location, you may have the right to access, correct, delete, restrict, or object to our use of your personal data, to request a copy of it, and to withdraw consent at any time. To exercise these rights, email hej@xperiencesthlm.com. If you are in the EU/EEA, you also have the right to lodge a complaint with your local data protection authority (in Sweden, the Swedish Authority for Privacy Protection, IMY).
Some of our service providers may process data outside your country. Where that happens, we take steps to ensure your data remains protected in line with applicable law.
Our services are booked by adults. We do not knowingly collect personal data directly from children without the involvement of a parent or guardian.
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to keep your data safe.
We may update this policy from time to time. The latest version will always be available on this page.
Questions about your privacy or this policy? Email us at hej@xperiencesthlm.com.